My working life has paralleled the rise of computing technology so I have become very used to learning new technologies. It's been fun for someone like me who enjoys learning and exploring. A quick glance at INF506 notes for Module 2 confirmed that yes, I had heard of and played with all of the Web 2.0 tools used in social networking as listed. It then struck me how mind numbing this must be for those of my classmates who had no familiarity with these tools… there are so many of them! This array must be even more overwhelming for those of our library's customers who have never experienced computing technology in their workplaces. We offer programs at our branch for those wanting or needing to learn – but many find it too intimidating to even contemplate.